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What's the Next BIG acquisition for this Power Couple?
Seema Govil • August 1, 2023
- As a power couple in franchising, you both transitioned from successful corporate careers to entrepreneurship. What was the turning point in your lives that made you think outside the box and take the plunge into the world of franchising?
So it was not sudden and it was not a particular point. It was a long 2 decade journey of pretty insignificant moments which when we look back now solved the puzzle of entrepreneurship for us.
Since our marriage in 2001, Ruchika and I had been driven by the desire to establish our own business. Over the years, we ventured into various industries, from a child care venture in 2002 to auto trading in 2003, an IT consulting business in 2010, and even a hotel/restaurant investment in Thailand in 2018. Unfortunately, these endeavors lacked the necessary vision and ultimately faced challenges.
But being open to opportunity even after all these failures finally opened up the doors to Franchising in the Salon industry. Even that came with huge setbacks as 5 months into the business we were closed because of COVID. But since then slowly but surely we have recovered and learnt lessons and are still learning something new everyday.
We feel blessed to have been able to undertake this journey.
BTW we are not a power couple but rather a couple who has learned and grown together despite facing more downs than ups in the past 22 years. By sharing our story, we aim to inspire others to find strength in their relationships and persevere through life's obstacles.
2. Salon franchising was a successful venture for you, and now you have ventured into the AI space by acquiring the entire territory of Robot Labs. Can you walk us through the process of purchasing the Robot franchise and share the excitement and thrill you are experiencing as business leaders in the rapidly evolving AI industry.
Ruchika had the honor of being invited to a panel at UTD, where the topic of discussion was “Success in franchising”. It was during this event that we had the pleasure of meeting Elad, the founder of RobotLAB. Instantly, there was a mutual recognition of synergies between our respective strengths.
In the weeks that followed, we continued to meet and explore the possibilities that lay ahead. The potential of AI and Robotics for the betterment of humanity filled us with excitement and exhilaration. We are proud to be part of this incredible journey, standing alongside Elad and sharing in his visionary outlook.
Believing wholeheartedly in Elad's vision for Robotics, coupled with our ability to scale, we are confident that this partnership is a winning combination.
3. Maintaining consistency and high standards across multiple franchises while allowing each location to have its unique identity can be challenging. How do you approach this balance and ensure that the brand's standards are upheld while embracing local variations?
That’s an awesome question. Every Franchisee starts the business with a vision to scale and it is imperative that standards be maintained as you do it. The key point to be noted is that the owner’s job should be to create a culture that binds everyone together. If the owner is doing operations then their reach is limited. Delegate everything that can be delegated. Empower your senior management to make decisions. Keep them accountable and aligned with your vision but don't micromanage them.
We have achieved this by outsourcing everything that can be done remotely to our arm in India. We do all the BackOffice work there so our team on the ground can focus on Customer Experience and Employee engagement. In fact our Franchisor liked this idea so much that they encouraged us to offer these services to other Franchisees and today we are helping more than 500 locations across different industries.
Again, I would like to reiterate, decouple yourself from operations as early as possible in your entrepreneurship journey. Small operational issues will tire you and scare you. Businesses are run with a happy and positive mind and not by focussing on issues.
4. Now Elad, I would like to ask you the next question, as a CEO of Robot Labs What were you looking for in a Franchise? Franchisee selection plays a crucial role in representing your brand effectively. How do you approach the process of selecting franchisees and building strong partnerships with individuals who align with your brand's values and vision?
Elad Inbar- Choosing the right franchisees is indeed a critical step in extending the RobotLAB brand.
We mainly focus on Personal and Brand Culture Fit, trainability, excitement about our products and about servicing customers.
For us at RobotLAB, choosing a franchisee is not just about their ability to pay the franchise fee. The best partnerships come from finding individuals who are passionate about our brand, share your business vision, and are capable of running a successful operation. We put together processes to hear and implement feedback from franchisees, we invite them to join all our company meetings, and generally speaking, we see them as an integral part of RobotLAB. Their success is our success!
5. In any partnership, differences of opinion can arise. As a power couple, how have you managed to navigate disagreements and ensure harmony in both your personal and professional lives? Have you established a system or division of work to maintain a healthy balance?
As a couple, we often find ourselves having disagreements on various topics, and when it comes to business, it can be an additional source of tension. However, we recognize that disagreements can actually be healthy for our relationship and partnership. It's not about avoiding them, but rather how we handle them that truly defines the strength of our bond. Like anything worthwhile in life, it takes practice and learning from failures.
Over a period of time, we have established a clear division of responsibilities. Ruchika oversees the Salon and Hospitality business, while Prashant takes care of the BackOffice and Robotics. Although there are overlaps between our areas of focus, we navigate through them as they arise, finding solutions that work for both of us.
One valuable lesson we have learned is the importance of keeping business discussions separate from our personal time. However, because we both are deeply passionate about our ventures, we don't mind occasionally talking about business even during our date nights while sipping wine:) It's exciting for us to share our ideas and plans with each other, knowing that we both understand and support each other's passions.
What's even more fulfilling is seeing our boys show an interest in our businesses and contribute their own inputs. Even at such a young age, they actively engage in discussions, which we find inspiring and encouraging. Witnessing their curiosity and willingness to learn is a source of joy for us as parents.
6. Every entrepreneurial journey comes with obstacles and setbacks. Could you share any significant challenges you have faced as a power couple in franchising, and how did you overcome them?
Indeed, it is crucial to acknowledge that embarking on a new venture or taking a different path will inevitably bring challenges. As entrepreneurs, we understand that uncertainty is part of the game, and our ability to handle it effectively is what sets us apart. We have certainly experienced our fair share of missteps and setbacks, just like any other business person. However, we approach these challenges with a mindset that they are normal and solvable.
One notable challenge that comes to mind is the COVID-19 shutdown. It was a scary time for businesses worldwide, and we knew we were not alone in facing this crisis. To navigate the situation, we focused on minimizing our cash outflow. We took advantage of government allowances and temporarily stopped paying our mortgage and credit cards. By being resourceful and strategic, we were able to come out of that situation.
Another recent challenge we encountered was when we took over 11 Salons in the State of Tennessee. During the transition, approximately 70% of the existing staff decided to walk away. This unexpected development posed a significant problem as we had already invested a considerable amount of money based on certain projections and valuations.The numbers we based our valuation on did not hold true.
To address this challenge, we immediately started reaching out to each individual who had left and initiated negotiations. Over the course of the next few days, we engaged with them individually, taking into account their emotions, concerns, and desires for attention. It was a painstaking, tedious, and mentally exhausting process. However, we understood that rebuilding the team was crucial to the success of the salons. Through persistent efforts, we were able to convince almost 90% of the departed staff to return. While it drained our energy, we knew it was a necessary step that had to be taken.
In facing these challenges, we hold onto core principles that guide us. We believe that setbacks are temporary, everything is fixable, and everything is negotiable at every stage of the journey.
7. Supporting and inspiring each other's professional growth is vital for a power couple's success. How do you motivate and encourage one another to reach new heights in your respective careers?
After spending 22 years together, we have developed a deep understanding of each other's strengths and weaknesses. Ruchika's attention to detail is remarkable, while Prashant has a knack for spotting new opportunities. Ruchika's negotiation skills are excellent, and Prashant possesses the ability to remain calm in the face of adversity.
We support and uplift each other based on our individual strengths, and we help one another in areas where we may have weaknesses. Over time, we have reached a stage where our collaboration happens organically, without the need for extensive planning. We operate like a well-oiled machine, smoothly navigating through challenges and seizing growth opportunities.
However, we are mindful that real growth in relationships, as well as our understanding of business, occurs when faced with difficult times. It is during these challenging moments that the true nature of our partnership is revealed. When everything is going well, it's easy for shortcomings or conflicts to remain hidden. Therefore, we constantly remind each other of the importance of staying aware and attentive even when things are good.
8. What advice would you give to aspiring entrepreneurs looking to enter the franchise industry and expand their portfolio? What key lessons have you learned along your journey that you believe would be valuable for others embarking on a similar path?
Entering the world of entrepreneurship or franchising is indeed a roller coaster ride, unlike the predictable and structured nature of a 9-5 job. It's important to embrace this unpredictability and understand that making mistakes is part of the journey. The key is to keep moving forward and making decisions.
Many aspiring entrepreneurs or franchisees fall into the trap of constantly finding excuses to avoid making decisions. This "finding an excuse to not take a decision" syndrome hinders progress and leads to a false sense of being on the right path. In reality, it only delays progress and doesn't benefit anyone, including themselves.
The franchise industry is a wonderful model, often underestimated, especially in industries beyond food. To embark on this path, it's important to find an industry that genuinely excites you. Once you identify a compelling industry, analyze the franchise model without getting caught up in overanalysis. Determine the amount you can invest and then take the plunge.
The truth is, there is nothing more to it than that. Everything else beyond these essential steps is just part of the aforementioned syndrome. By acknowledging this, you can avoid getting caught in analysis paralysis and take the necessary actions to pursue your entrepreneurial dream.
About the Author
Seema Govil has extensive business and media experience, as a consultant for Franchise Consulting Company, co-chair at India Franchise Council, and Founder & CEO of Cosmo City Media. Seema is also a journalist with TV Asia and hosts a podcast - Fablife360. Contact Seema at Seema@thefranchiseconsultingcompany.com.
John Biagas, founder of 4EverCharge and President of Bay Electric Co., Inc. , embodies the spirit of innovation, hard work, and community upliftment. Over the years, his leadership has not only driven the growth of his companies but has also left a lasting impact on the communities he serves. With a unique vision to revolutionize the electric vehicle (EV) charging industry through franchising, Biagas is creating a legacy that combines sustainability, entrepreneurship, and social responsibility. Early Beginnings and the Journey to Bay Electric Co. John Biagas’ path to success is a testament to the power of determination and a clear vision. As the youngest of 14 children, Biagas recognized the need for hard work and perseverance to achieve his goals. His father, Alvin Biagas was a Master Electrician and taught all the males in the family the trade. He learned the trade from the ground up and in 1997 purchased Bay Electric Co., Inc., a full-service electrical contractor headquartered in Newport News, Virginia. Under his leadership, the company grew exponentially, earning recognition for its reliability and expertise in the construction and electrical industries. Bay has grown from 18 people to over 155 today and is recognized as one of the top Federal contractors with a 99.7% on Budget completion rate. Bay Electric’s reputation was cemented through high-profile projects, including substantial contracts with the U.S. military. They have been awarded large military contracts, reflecting the company’s ability to deliver exceptional services in critical sectors. These milestones not only solidified Bay Electric’s standing but also highlighted Biagas’ commitment to excellence and his ability to lead his team through complex, high-stakes projects. Uplifting Communities Through Sustainable Initiatives Biagas’ dedication to community upliftment has been a consistent theme throughout his career. In his 2011 testimony before the U.S. House of Representatives’ Subcommittee on Economic Growth, Tax, and Capital Access, Biagas emphasized the importance of small businesses in creating jobs and strengthening local economies. He has long advocated for policies and practices that enable small businesses to thrive, particularly in underserved communities. Through Bay Electric, Biagas has prioritized hiring and training local talent, providing opportunities for individuals to develop skills and secure stable employment. His leadership extends beyond business operations; he actively invests in community development projects, ensuring that his success translates into broader social benefits. Founding 4EverCharge: A Vision for the Future Building on his success with Bay Electric, Biagas founded 4EverCharge , an EV charging franchise dedicated to creating a cleaner, safer world. Recognizing the rapid growth of the EV market and the increasing demand for charging infrastructure, Biagas saw an opportunity to merge sustainability with entrepreneurship. His vision for 4EverCharge goes beyond merely providing EV charging solutions; it focuses on empowering franchisees to succeed while contributing to a greener planet. 4EverCharge’s franchise model is designed to enable local entrepreneurs to establish and operate EV charging stations in their communities. By offering exclusive territorial rights and partnering with industry leaders like Bay Electric, the franchise ensures that its operators have the tools and support needed to thrive. This approach not only addresses the urgent need for EV infrastructure but also creates opportunities for economic growth and job creation at the local level. Revolutionizing EV Charging Through Franchising Biagas’ decision to incorporate franchising into 4EverCharge’s business model reflects his innovative approach to problem-solving. Franchising allows for rapid scalability, enabling the deployment of EV charging stations across diverse regions while maintaining a high standard of quality and service. This model also democratizes access to the EV industry, allowing individuals from various backgrounds to participate in and benefit from the green economy. Through 4EverCharge, Biagas is addressing critical barriers to EV adoption, such as range anxiety and inadequate charging infrastructure. By establishing a widespread network of reliable, user-friendly charging stations, the company is helping to accelerate the transition to electric mobility. Biagas’ vision positions 4EverCharge as a leader in the EV revolution, setting a new standard for innovation and sustainability in the industry. Creating a Lasting Legacy At the heart of Biagas’ work is a commitment to leaving a lasting legacy. His efforts to uplift communities, promote sustainability, and foster entrepreneurship are guided by a deep sense of responsibility and purpose. Whether through Bay Electric’s military contracts or 4EverCharge’s franchise operations, Biagas consistently seeks to create value that extends beyond his businesses. Biagas’ legacy is not just about his achievements but also about the impact he has on others. By mentoring aspiring entrepreneurs, investing in workforce development, and championing sustainable practices, he inspires others to pursue their dreams and make a difference in their communities. His leadership serves as a model for how business success can be aligned with social and environmental progress. Overcoming Challenges and Driving Innovation Biagas’ journey has not been without challenges. As highlighted in his congressional testimony, small businesses often face significant obstacles, including limited access to capital and complex regulatory environments. Despite these hurdles, Biagas has consistently demonstrated resilience and adaptability, finding innovative solutions to drive growth and achieve his goals. His ability to navigate these challenges is evident in the success of both Bay Electric and 4EverCharge. By leveraging his experience and expertise, Biagas has positioned his companies to thrive in competitive markets while staying true to their core values. This combination of business acumen and unwavering determination has been key to his success. A Visionary Leader Shaping the Future John Biagas’ story is one of vision, perseverance, and impact. From his early days building Bay Electric into a trusted industry leader to his current work revolutionizing EV charging through 4EverCharge, Biagas has consistently demonstrated a commitment to excellence and innovation. His efforts to uplift communities and promote sustainability reflect a deep understanding of the interconnectedness of business, society, and the environment. As the world continues to embrace electric mobility, Biagas’ work with 4EverCharge stands as a beacon of what is possible when entrepreneurship meets a commitment to social and environmental responsibility. By empowering franchisees, expanding EV infrastructure, and championing green initiatives, Biagas is not only shaping the future of transportation but also creating a legacy that will inspire generations to come. In a rapidly changing world, leaders like John Biagas remind us of the power of vision and hard work to drive meaningful change. Through his dedication to uplifting communities and revolutionizing industries, Biagas is paving the way for a brighter, more sustainable future.
Black History Month is a time to reflect on the rich contributions of African Americans to every facet of society, including entrepreneurship. One often-overlooked avenue for economic empowerment is franchising—a business model that combines the independence of small business ownership with the support of an established brand. For Black entrepreneurs, franchising represents a pathway to wealth creation, job growth, and community development. The story of Black entrepreneurship in America is one of resilience and innovation. From the pioneering efforts of business leaders like Madam C.J. Walker, the first self-made female millionaire in the United States, to today’s dynamic Black-owned franchises, African Americans have consistently overcome barriers to build thriving businesses. Franchising, in particular, has been a critical part of this journey, offering opportunities to scale businesses and expand influence. Franchising provides a proven business model, reducing some of the risks associated with starting a business from scratch. For Black entrepreneurs, this model can offer: Training and Support : Many franchisors provide comprehensive training and ongoing support, helping new owners navigate the complexities of business ownership. Brand Recognition : Franchises come with built-in brand equity, making it easier to attract customers and grow a business. Financing Options : Some franchise systems offer financing assistance, which can help address barriers to access to capital. Organizations like the National Black Franchise Association and diversity initiatives within major franchisors are actively working to increase representation and support Black franchise owners. Despite the opportunities, Black entrepreneurs often face significant challenges, including: Access to Capital : Historical disparities in wealth and lending practices have made it harder for Black entrepreneurs to secure funding. Representation : Black franchise owners remain underrepresented in many industries. Initiatives such as diversity-focused franchise expos, mentorship programs, and grant opportunities are beginning to bridge these gaps, but there is still work to be done. Success Stories Countless Black entrepreneurs have found success in franchising, transforming their lives and communities. For example: Harold L. Jackson , the first African American McDonald’s franchisee, paved the way for others in the fast-food industry. Leah Chase , known as the "Queen of Creole Cuisine," expanded her influence through restaurant franchising. These stories demonstrate the power of franchising to break down barriers and create lasting legacies. Black History Month is an ideal time to celebrate and support Black-owned franchises. Whether by becoming a customer, investing in franchise opportunities, or mentoring aspiring entrepreneurs, there are many ways to contribute to this movement. Aspiring franchisees can explore resources like the International Franchise Association’s Diversity Institute or connect with franchise consultants who specialize in helping underrepresented entrepreneurs succeed. Franchising holds incredible potential to empower Black entrepreneurs, fostering economic independence and community growth. By continuing to break down barriers and support diversity in the franchise industry, we can honor the spirit of Black History Month and build a brighter, more inclusive future for all. About the Author Dave Sullivan is a Senior Consultant at The Franchise Consulting Company helping people achieve independence through business ownership. Contact Dave at daves@thefranchiseconsultingcompany.com .
Yolanda Banks is a distinguished culinary expert, wellness advocate, and dedicated community leader whose multifaceted career serves as an inspiration to many. Our friendship spans over 15 years, during which I've witnessed her unwavering commitment to excellence and her profound impact on those around her. As a Culinary Instructor and Cookbook Author, Yolanda has graced both national and local television screens, sharing her passion for healthy and delectable cuisine. Notably, she hosted a weekly cooking segment titled "Fresh Is Fabulous" on CBS Channel 11 News, where she emphasized the importance of fresh ingredients in everyday cooking. Yolanda's expertise and dedication led her to become one of only 40 chefs worldwide selected for Chef José Andrés' World Central Kitchen (WCK) Chefs Network. WCK's mission is to harness the power of food to empower communities and strengthen economies. Demonstrating her commitment to food security, Yolanda founded her own non-profit organization, Manna Food Recovery, aiming to safely recover wholesome food that would otherwise end up in landfills and donate it to those in need. Throughout her career, Yolanda has collaborated with numerous celebrity chefs, including Iron Chef winner Kent Rathbun. She served as the Culinary Coordinator at Duo All Things Culinary, where she taught classes, planned menus, and led corporate team-building events. Her culinary prowess was also showcased when she was the featured chef at the inaugural NFL Fit For You event in Washington, D.C. Additionally, she authored the cookbook "Cooking for Your Man," which offers a collection of recipes perfect for occasions like Game Day, reflecting her enthusiasm as a Michigan State and NFL fan. In her latest venture, Yolanda focuses on holistic wellness through her platform, Yolanda Banks Wellness. As a Certified Integrative Nutrition Coach, she provides personalized services to help clients thrive through nutrition, movement, and mindfulness. Her approach is tailored to guide each individual on their unique journey toward optimal health. Beyond her professional achievements, Yolanda is a proud mother. I met her when she was pregnant with her son, who has since grown into a remarkable individual, gracing runways and ad campaigns for Ralph Lauren. Yolanda Banks embodies the spirit of resilience, creativity, and leadership. Her contributions to the culinary world, commitment to community service, and dedication to holistic wellness make her a true inspiration, especially as we celebrate Black History Month. About the Author Heidi Klastow is a dedicated franchise owner and consultant with a passion for empowering aspiring entrepreneurs to achieve business ownership through franchising. With years of experience and a deep understanding of the industry, she helps clients navigate the franchise landscape to find the perfect opportunity tailored to their goals. Contact Heidi at heidi@thefranchiseconsultingcompany.com.
When Carolina Milano joined Crayola® Imagine Arts Academy™ as a franchisee, she gained more than a business. She found a community of like-minded entrepreneurs, all working together to create something extraordinary. “From day one, I felt supported,” Carolina says. “Whether it was guidance from headquarters or advice from fellow franchisees, I knew I wasn’t alone.” Carolina’s journey began in Brazil, where she built a career in engineering before following her passion for visual arts. When she moved to the U.S., she sought a business opportunity that aligned with her values. Crayola® Imagine Arts Academy™ checked all the boxes, offering a mission-driven model focused on empowering children through art. “I wanted to create a better future for kids while building something meaningful for myself and my family,” she explains. Carolina’s story exemplifies how franchises can provide a blueprint for success while fostering innovation. Her studio’s programs, including parent’s night out events and day camps, have become a staple in the Miami community. And it’s not just the business that has flourished - Carolina has grown as a leader, overcoming cultural and language barriers with determination and grace. “I’ve learned so much about running a business and connecting with people. The franchise’s support and resources have made all the difference,” she says. Carolina’s dream is to expand her reach, bringing Crayola® Imagine Arts Academy™ to every school and community in Miami. Her story is a call to action for others to dream big and join a franchise that offers not just a business opportunity, but a network of support and inspiration. “Join a franchise where you’re never alone - together, we succeed,” she encourages. Through her dedication and passion, Carolina Milano has shown that franchising isn’t just about business. It’s about community, creativity, and creating a brighter future together. A Global Vision with Local Impact One of the unique aspects of Crayola® Imagine Arts Academy™ is its ability to blend a global vision with local relevance. Programs are designed to be both universally enriching and deeply rooted in community values. Themes like environmental stewardship and cultural diversity resonate across different regions, making the franchise a versatile option for diverse markets. Franchisees become community leaders, inspiring children to explore the beauty of the world and fostering connections that strengthen the social fabric. “This is a business that empowers you to make a real difference,” says a current franchisee. “It’s rewarding - both emotionally and financially.” Why Choose Crayola® Imagine Arts Academy™? Iconic Brand Backing : Benefit from the brand power of Crayola®, recognized and trusted by families worldwide. Proven Expertise : Leverage the operational systems and franchising experience of Mad Science®. Flexible Business Model : Adapt to various markets and grow at your own pace. Multiple Revenue Streams : Build a year round business, with multiple areas of business for year-long income streams. Meaningful Impact : Inspire creativity and make a lasting difference in the local community. Crayola® Imagine Arts Academy™ is more than a franchise; it’s a movement to inspire creativity and give back to communities. With a vibrant network of passionate franchisees, the brand is building a legacy of enriching children’s lives through art and education. If you’re looking for a business opportunity that combines purpose with profit, this is your chance to be part of something truly special. About the Author As the Franchise Development Manager for Crayola® Imagine Arts Academy™, Tracy Woods has dedicated to empowering individuals and helping them turn their dreams of business ownership into reality. Explore how you can join a growing network committed to shaping a brighter, more creative future for children everywhere. Contact us at sales@imagineartsacademy.com or 1-833-204-6777.
Franchising has long been a gateway for aspiring entrepreneurs to achieve financial independence, build generational wealth, and create opportunities for others. Within this dynamic industry, African American entrepreneurs have risen as pioneers, breaking barriers and leaving a legacy of innovation, leadership, and success. These trailblazers have not only excelled in building profitable businesses but have also uplifted their communities and inspired future generations. This article highlights the contributions of seven remarkable African American franchise pioneers who have reshaped the industry and continue to make an indelible impact. Candace Holyfield: The Six-Figure Spa Visionary Candace Holyfield, also known as "The Six Figure Spa Chick," has revolutionized the wellness industry by creating a franchise model centered on accessible luxury and holistic healing. Holyfield began her entrepreneurial journey as a mobile spa owner, catering primarily to underserved communities. Recognizing the potential for scalability, she developed a franchisable model that empowers other women, particularly African American women, to own and operate their own wellness businesses. Her innovative approach combines hands-on training, mentorship, and community building, making the spa industry more inclusive and financially rewarding for women of color. Kika Wise: Stretching into New Horizons Kika Wise, the founder of Kika Stretch Studios, is one of the youngest African American franchise owners in the United States. Her business, which focuses on assisted stretching, taps into the growing demand for preventative health and wellness services. Wise’s passion for fitness and well-being drove her to create a business model that is easy to replicate and scalable. By franchising her concept, she has opened doors for aspiring entrepreneurs to enter the wellness industry with a proven blueprint for success. Wise is not only a businesswoman but also a mentor, helping others achieve financial freedom through ownership. Shawn & Sherice Taylor: Dunkin’ Dynamos Shawn and Sherice Taylor are shining examples of perseverance and strategic growth in franchising. As one of the largest African American Dunkin’ franchise owners in the Midwest, the Taylors oversee dozens of locations and employ hundreds of individuals. Their journey began with a single store, but through hard work, savvy financial management, and an unwavering commitment to operational excellence, they scaled their business into a multi-unit empire. Beyond their business success, the Taylors are dedicated to community empowerment, often mentoring other minority entrepreneurs and advocating for more diversity within the franchise space. George Tinsley: A Legacy Built on Concessions George Tinsley is a name synonymous with franchising success. As the founder of Tinsley Family Concessions, he built an empire specializing in airport and stadium food service. Tinsley’s portfolio includes partnerships with iconic brands like KFC, Pizza Hut, and Starbucks, making him a powerhouse in the franchising world. His journey is a testament to resilience and vision, having grown his business from a single location to multiple high-traffic venues. Tinsley’s commitment to excellence extends beyond profits; he’s a passionate advocate for mentorship and has helped countless individuals enter the world of franchising. Ed & Betty Crenshaw: Masters of ServiceMaster Clean Ed and Betty Crenshaw are trailblazers in the commercial cleaning industry, owning and operating ServiceMaster Clean franchises. Their success lies in their ability to combine excellent customer service with a commitment to quality. The Crenshaws’ entrepreneurial spirit led them to develop a thriving business that serves a wide range of clients, from small businesses to large corporations. Their impact is not only measured in revenue but also in the jobs they’ve created and the opportunities they’ve provided for others to achieve financial independence through franchising. Mona Bailey: Breaking Barriers at McDonald’s Mona Bailey is a pioneer in the world of franchising and a trailblazer for African American women in business. As one of the first African American women to own multiple McDonald’s locations, Bailey paved the way for future generations. Her leadership and operational expertise allowed her to scale her business while maintaining the high standards associated with the McDonald’s brand. Bailey’s success demonstrates the importance of representation and the power of franchising as a vehicle for breaking systemic barriers in the business world. Harold Lewis: Diversifying Franchising’s Future Harold Lewis has made significant strides in diversifying the franchising landscape. As a multi-brand franchisee, Lewis’s portfolio includes Dunkin’, Baskin-Robbins, and other quick-service restaurant brands. His approach to business is rooted in strategic planning and a deep understanding of market dynamics. Beyond his personal success, Lewis is a vocal advocate for increasing diversity within franchising, often partnering with organizations to provide resources and support for minority entrepreneurs. His leadership has set a new standard for what’s possible when inclusion meets innovation in franchising. Inspiring the Next Generation The achievements of these African American franchise pioneers illustrate the transformative power of franchising as a path to wealth, opportunity, and influence. Their stories are not just about personal success but also about creating ripple effects that benefit entire communities. By mentoring others, advocating for diversity, and building businesses that prioritize excellence, these trailblazers have laid a foundation for future generations to follow. As franchising continues to evolve, the contributions of these visionaries remind us of the importance of representation and the incredible potential of entrepreneurship to change lives. Their legacies are not only a celebration of their individual achievements but also an invitation for others to dream big, take risks, and make their mark on the world of franchising. About the Author Aaron Bakken has been a franchise owner for 25 years and worked as a franchise development executive for 7 years with an international entertainment franchise group. He’s passionate about ethics and transparency in franchising so his clients fully understand the opportunities in front of them. Contact Aaron at Aaron@TheFranchiseConsultingCompany.com.
In the bustling heart of Southwest Florida, a new venture has emerged that is cutting- edge in its methods in the booming home inspection industry. Pillar To Post Pina Team , a business led by Naples residents Jesus Pina and Andrea Rojas is changing the way homes are inspected-both for buyers and sellers. This dynamic duo is set to provide exceptional home inspection services throughout Southwest Florida, covering Monroe, Collier, Hendry, Lee, and Charlotte counties, with a focus on thoroughness, quality, and customer satisfaction. The Pina Team operates under the trusted network of Pillar To Post, a name synonymous with reliability and thoroughness in home inspection services nationwide. Their motto, "Building Trust, One Home at a Time," reflects their unwavering dedication to providing clients with a clear understanding of their investments. With a steadfast commitment to excellence and a passion for aiding clients in making informed decisions, the Pina Team offers unmatched services that stand out in the competitive landscape of home inspections. Jesus Pina, a 28-year-old entrepreneur, brings a wealth of experience from his previous role as a co-owner of a successful gas station and car wash business in East Naples. Driven by a desire for a better work-life balance for himself and his growing family, Jesus embraced the new path of home inspection. His entrepreneurial spirit, combined with a fervent commitment to excellence, forms the cornerstone of this new venture. Complementing Jesus is life and business partner Andrea Rojas, a 27-year-old with experience in the banking sector. Having spent over a decade as a relationship banking officer at a top bank, and with a marketing major at college, Andrea is perfectly poised to manage the business's operational and client relations facets. Her deep understanding of customer service and marketing strategies is instrumental in ensuring that the Pina Team delivers not only on quality but also on exceptional client experiences. "It’s amazing to be part of something that can truly be life-changing for our clients," Andrea explained, "guiding them toward informed decisions about their properties while embracing the future of our industry." The services provided by pinateam.pillartopost.com cover a comprehensive range of home inspection needs. From pre-purchase inspections to pre-listing inspections, the Pina Team ensures that every aspect of a property is meticulously examined. Their inspections include a thorough assessment of the structure, electrical systems, plumbing, heating, and cooling systems, roofing, and much more. This detailed approach guarantees that clients receive a holistic view of the property’s condition, empowering them to make well-informed decisions. Jesus and Andrea's combined expertise and dedication to customer satisfaction have already begun to leave a positive impact not just locally, but also as a model for home inspection services across the United States. Their approach is not just about inspecting homes; it’s about building relationships and fostering trust. By providing detailed reports and transparent communication, they ensure that clients feel confident in their property decisions. "Our journey into this new business is driven by a deep commitment to quality and customer satisfaction," Jesus added. "We believe every home buyer deserves a clear understanding of their investment, and we are dedicated to providing that clarity." In addition to their professional prowess, both Jesus and Andrea are deeply passionate about their community. They understand the unique needs and nuances of the Southwest Florida real estate market, and they leverage this local knowledge to offer tailored services that meet the specific demands of their clients. Their community-centric approach ensures that they are not just service providers, but trusted advisors and partners in the home buying process. This localized expertise, combined with the national standards of Pillar To Post, sets a new benchmark in the industry. The launch of The Pina Team marks a significant milestone not only for Jesus and Andrea but also for the residents of Southwest Florida. Homebuyers and sellers can now access top-tier home inspection services that are rooted in integrity, transparency, and a genuine commitment to excellence. As a part of the Pillar To Post network, their impact is expected to resonate beyond regional borders, setting new standards for home inspection services nationwide. About Pillar To Post Home Inspectors® Founded in 1994, Pillar To Post Home Inspectors is the largest home inspection company in North America with home offices in Toronto and Tampa. There are over 550 franchises located in 49 states and nine Canadian provinces. Long-term plans include adding 500 to 600 new franchisees over the next five years. For further information, please visit www.pillartopost.com or for info about a franchise go to www.pillartopostfranchise.com
Meet Nadina Taylor, the driving force of an exciting franchise concept that uses food to connect to and enrich the community and revolutionizing the culinary lessons by integrating STEM classes. My journey with Junior Chefs of America began in the most unexpected way. In 2014, I faced a severe bout of illness that resulted in significant weight loss due to a Gastrointestinal Disorder, stemming from my ongoing battle with Systemic Lupus. This challenging period led me to reevaluate my approach to health and wellness, exploring alternative healing methods that culminated in my education as an Integrative Health Coach. It was during this transformative time that I realized the incredible power of food in maintaining health and preventing illness. Inspired by this insight, I founded Junior Chefs of America in 2015. Junior Chefs of America is dedicated to promoting healthy eating and cooking skills among children aged 4 to 18. Our programs aim to instill a passion for the hospitality industry through food, empowering young chefs to embrace creativity, sustainability, and community engagement. By investing in this franchise, you're not just buying into a business; you're joining a mission to change lives through the power of food. Why Junior Chefs of America is a Worthwhile Endeavor Teaching kids how to cook is incredibly worthwhile for numerous reasons. Firstly, it promotes healthier eating habits, which is crucial in combating childhood obesity and other diet-related issues. Secondly, cooking cultivates essential life skills such as following instructions, problem-solving, and time management. Furthermore, it fosters cultural appreciation and diversity through exposure to different cuisines, builds confidence and independence, strengthens family bonds through shared experiences, and encourages creativity and exploration in the kitchen. Children who master cooking tasks not only develop practical skills but also gain valuable knowledge that can positively impact their overall well-being and personal growth. By investing in Junior Chefs of America, you're supporting an initiative that equips children with the tools they need for a healthier, more confident future. The Logic Behind Junior Chefs of America The concept of a cooking school for kids is rooted in the recognition that cooking is a fundamental life skill that everyone needs, regardless of age. Starting young gives children more time to develop confidence and proficiency in the kitchen, setting them up for a lifetime of healthy eating and independence. Children are naturally curious and eager to learn, making them receptive to new experiences and knowledge. Junior Chefs of America leverages this curiosity by providing engaging, age-appropriate activities and lessons that teach cooking techniques and instill important values like teamwork, creativity, and cultural appreciation. With growing concerns about childhood obesity and the importance of nutrition education, our cooking school serves as a proactive measure to promote healthier eating habits and empower children to make informed food choices. Solving an Untapped Problem At Junior Chefs of America, we’re revolutionizing culinary education by integrating STEM classes with our culinary lessons, addressing a gap that no one else was tackling. By combining Science, History, English, and Math with cooking, we’re not only teaching children essential culinary skills but also providing a holistic educational experience that enhances their understanding of the world around them. What sets us apart is our commitment to global exploration. Unlike traditional cooking schools, we take our students on a journey across the globe, immersing them in diverse cultures and cuisines. This unique approach fosters cultural appreciation, empathy, and a sense of global citizenship, equipping our students with invaluable life skills and perspectives that will serve them well beyond the kitchen. Our exclusive Sous Chef Certification Class for teenagers aged 15-18 is another distinctive feature. This intensive 10-lesson, 6-week program is designed to ignite a passion for the culinary profession in today’s youth, preparing them for a lifelong career in the culinary industry. By offering a comprehensive curriculum that covers introductory to advanced culinary skills, we ensure that our students are well-prepared for their culinary journey. What Gets Me Most Excited? Junior Chefs of America is not just a cooking school; it’s a transformative journey that cultivates excitement and passion for both children and teens alike. By offering innovative programs that integrate STEM education, global exploration, and professional training, I realize that I am equipping young minds with the skills, knowledge, and confidence needed to thrive in the culinary industry and beyond. I came up with a program called #ProjecJCOA, where we give back to the community through serving food to seniors and visiting local farms to learn where our food comes from. The warm feeling I get when I see our kids learning about food, cultures, philanthropy, and caring is overwhelming. Our model of offering the opportunity for others to form their own Junior Chefs of America chapters has transformed our business, turning it into an ever-expanding community of young chefs across the nation. A Unique and Rewarding Class Format At Junior Chefs of America, we’ve seamlessly blended the expertise of seasoned chefs with the enthusiasm of novice kids in a unique and rewarding class format. During each class session, the first half is dedicated to our experienced chefs imparting their culinary knowledge and skills to our young chefs-in-training. The second half is where our graduating Sous Chef Teens, aged 15-18, take on the role of mentors, serving as tutors to their younger peers. This mentorship model creates a dynamic learning environment where knowledge flows freely in both directions. By keeping this method at the heart of our classes, we’ve created a supportive community where everyone feels valued, empowered, and inspired to continue their culinary journey. At Junior Chefs of America, we’re not just creating chefs; we’re fostering a legacy of passion, skill, and mentorship that enriches lives and elevates the culinary world. Investing in Junior Chefs of America means being part of a mission to inspire and empower the next generation of chefs. Join us in shaping the future of our youth and changing the world—one aspiring chef at a time. To learn more about owning a Junior Chefs of America contact: Nadina Taylor 813-408-1078 Instagram Facebook About the Author Ann Power is a veteran in the franchise industry with over 35 years in franchise development and franchise consulting. Contact Ann at apower@thefranchiseconsultingcompany.com.
Franchising has long been a gateway for aspiring entrepreneurs to achieve financial independence, build generational wealth, and create opportunities for others. Within this dynamic industry, African American entrepreneurs have risen as pioneers, breaking barriers and leaving a legacy of innovation, leadership, and success. These trailblazers have not only excelled in building profitable businesses but have also uplifted their communities and inspired future generations. This article highlights the contributions of seven remarkable African American franchise pioneers who have reshaped the industry and continue to make an indelible impact. Candace Holyfield: The Six-Figure Spa Visionary Candace Holyfield, also known as "The Six Figure Spa Chick," has revolutionized the wellness industry by creating a franchise model centered on accessible luxury and holistic healing. Holyfield began her entrepreneurial journey as a mobile spa owner, catering primarily to underserved communities. Recognizing the potential for scalability, she developed a franchisable model that empowers other women, particularly African American women, to own and operate their own wellness businesses. Her innovative approach combines hands-on training, mentorship, and community building, making the spa industry more inclusive and financially rewarding for women of color. Kika Wise: Stretching into New Horizons Kika Wise, the founder of Kika Stretch Studios, is one of the youngest African American franchise owners in the United States. Her business, which focuses on assisted stretching, taps into the growing demand for preventative health and wellness services. Wise’s passion for fitness and well-being drove her to create a business model that is easy to replicate and scalable. By franchising her concept, she has opened doors for aspiring entrepreneurs to enter the wellness industry with a proven blueprint for success. Wise is not only a businesswoman but also a mentor, helping others achieve financial freedom through ownership. Shawn & Sherice Taylor: Dunkin’ Dynamos Shawn and Sherice Taylor are shining examples of perseverance and strategic growth in franchising. As one of the largest African American Dunkin’ franchise owners in the Midwest, the Taylors oversee dozens of locations and employ hundreds of individuals. Their journey began with a single store, but through hard work, savvy financial management, and an unwavering commitment to operational excellence, they scaled their business into a multi-unit empire. Beyond their business success, the Taylors are dedicated to community empowerment, often mentoring other minority entrepreneurs and advocating for more diversity within the franchise space. George Tinsley: A Legacy Built on Concessions George Tinsley is a name synonymous with franchising success. As the founder of Tinsley Family Concessions, he built an empire specializing in airport and stadium food service. Tinsley’s portfolio includes partnerships with iconic brands like KFC, Pizza Hut, and Starbucks, making him a powerhouse in the franchising world. His journey is a testament to resilience and vision, having grown his business from a single location to multiple high-traffic venues. Tinsley’s commitment to excellence extends beyond profits; he’s a passionate advocate for mentorship and has helped countless individuals enter the world of franchising. Ed & Betty Crenshaw: Masters of ServiceMaster Clean Ed and Betty Crenshaw are trailblazers in the commercial cleaning industry, owning and operating ServiceMaster Clean franchises. Their success lies in their ability to combine excellent customer service with a commitment to quality. The Crenshaws’ entrepreneurial spirit led them to develop a thriving business that serves a wide range of clients, from small businesses to large corporations. Their impact is not only measured in revenue but also in the jobs they’ve created and the opportunities they’ve provided for others to achieve financial independence through franchising. Mona Bailey: Breaking Barriers at McDonald’s Mona Bailey is a pioneer in the world of franchising and a trailblazer for African American women in business. As one of the first African American women to own multiple McDonald’s locations, Bailey paved the way for future generations. Her leadership and operational expertise allowed her to scale her business while maintaining the high standards associated with the McDonald’s brand. Bailey’s success demonstrates the importance of representation and the power of franchising as a vehicle for breaking systemic barriers in the business world. Harold Lewis: Diversifying Franchising’s Future Harold Lewis has made significant strides in diversifying the franchising landscape. As a multi-brand franchisee, Lewis’s portfolio includes Dunkin’, Baskin-Robbins, and other quick-service restaurant brands. His approach to business is rooted in strategic planning and a deep understanding of market dynamics. Beyond his personal success, Lewis is a vocal advocate for increasing diversity within franchising, often partnering with organizations to provide resources and support for minority entrepreneurs. His leadership has set a new standard for what’s possible when inclusion meets innovation in franchising. Inspiring the Next Generation The achievements of these African American franchise pioneers illustrate the transformative power of franchising as a path to wealth, opportunity, and influence. Their stories are not just about personal success but also about creating ripple effects that benefit entire communities. By mentoring others, advocating for diversity, and building businesses that prioritize excellence, these trailblazers have laid a foundation for future generations to follow. As franchising continues to evolve, the contributions of these visionaries remind us of the importance of representation and the incredible potential of entrepreneurship to change lives. Their legacies are not only a celebration of their individual achievements but also an invitation for others to dream big, take risks, and make their mark on the world of franchising. About the Author Aaron Bakken has been a franchise owner for 25 years and worked as a franchise development executive for 7 years with an international entertainment franchise group. He’s passionate about ethics and transparency in franchising so his clients fully understand the opportunities in front of them. Contact Aaron at Aaron@TheFranchiseConsultingCompany.com.
Empowering African-American Entrepreneurs Through Diverse and Sustainable Franchising Opportunities.
As we commemorate Black History Month, we honor not only the enduring struggles and triumphs of Black Americans but also the immense contributions they have made to the world of franchising. The franchise industry has long been a gateway to the American Dream—a dream that Dr. Martin Luther King Jr. so passionately fought for—a dream of equality, opportunity, and prosperity. Dr. King’s vision of an inclusive society, where every individual has the opportunity to succeed regardless of race, serves as a guiding light for countless Black entrepreneurs who have turned their dreams into reality through franchising. This article celebrates the remarkable achievements of Black franchise owners, their commitment to building generational wealth, and their role in shaping the business landscape. The Role of Franchising in Economic Empowerment Franchising has always been an accessible business model for aspiring entrepreneurs, offering a proven framework, brand recognition, and support networks. For Black entrepreneurs, franchising is not just about financial gain—it’s about empowerment, breaking down barriers, and creating a legacy of opportunity. In the wake of systemic inequalities, Black franchise owners have leveraged this model to build thriving businesses that create jobs, foster community development, and inspire the next generation. The franchise industry represents a space where dreams are transformed into tangible success stories, fulfilling Dr. King’s vision of economic justice and opportunity. Franchise Brands Supporting Black Entrepreneurs Several franchise brands have stepped up to actively support Black entrepreneurs through mentorship programs, reduced franchise fees, and diversity initiatives. These efforts are vital in bridging the gap and ensuring that more Black Americans can access the wealth-building opportunities franchising offers. Prominent examples include: McDonald’s : With its strong history of supporting Black franchisees, McDonald’s has created initiatives to empower Black entrepreneurs, ensuring representation in ownership. Wingstop : Known for its commitment to diversity, Wingstop boasts a growing network of Black franchise owners who have capitalized on the brand’s popularity to achieve success. Jiffy Lube : The automotive services brand has opened doors for Black franchisees through its franchising model and inclusive business practices. Smoothie King : Focused on health and wellness, this brand has actively engaged Black entrepreneurs, offering a path to business ownership that aligns with community health goals. Spotlight on Black Franchise Leaders This Black History Month, we also celebrate trailblazers who have made a significant impact in franchising: Hattie Hill : As a leader in diversity and franchising, Hattie Hill has inspired countless Black entrepreneurs to explore franchising as a viable path to success. Joe Drayton : The owner of multiple fast-food franchises, Drayton exemplifies how Black franchise owners can scale their businesses to create generational wealth. Ronald Martin : As a multi-unit franchisee in the fitness industry, Martin demonstrates how franchising can be a tool for both personal and community transformation. These leaders not only embody entrepreneurial excellence but also serve as mentors, paving the way for aspiring Black entrepreneurs to follow in their footsteps. The Connection to Dr. King’s Dream Dr. Martin Luther King Jr. famously said, “I have a dream that one day every valley shall be exalted, every hill and mountain shall be made low, the rough places will be made plain, and the crooked places will be made straight.” For many Black entrepreneurs, franchising is a vehicle for achieving that dream. It levels the playing field, providing a structure that empowers individuals to rise above systemic challenges and realize their potential. Franchise ownership is not just about business; it is about creating change. Black franchisees are creating opportunities for others by hiring within their communities, supporting local initiatives, and building businesses that serve as pillars of economic stability. Call to Action As we reflect on the progress made and the challenges ahead, let us commit to supporting Black franchisees and aspiring entrepreneurs. Franchising offers a powerful platform for empowerment, and by championing diversity and inclusion, the franchise community can honor the legacy of Dr. King and help fulfill the promise of the American Dream for all. If you are inspired to join this movement, explore the opportunities that franchising can offer. Contact us to learn more about how Blackyou can begin your journey toward franchise ownership and make a lasting impact in your community. Together, we can turn dreams into reality and celebrate the transformative power of Black excellence in franchising. About the Author John Ngo is a senior franchise consultant for the North America and Asia Pacific market. He is also the Founder & Professional Director of John&Partners JSC. Contact John at JNgo@TheFranchiseConsultingCompany.com .
As we commemorate Black History Month, we honor not only the enduring struggles and triumphs of Black Americans but also the immense contributions they have made to the world of franchising. The franchise industry has long been a gateway to the American Dream—a dream that Dr. Martin Luther King Jr. so passionately fought for—a dream of equality, opportunity, and prosperity. Dr. King’s vision of an inclusive society, where every individual has the opportunity to succeed regardless of race, serves as a guiding light for countless Black entrepreneurs who have turned their dreams into reality through franchising. This article celebrates the remarkable achievements of Black franchise owners, their commitment to building generational wealth, and their role in shaping the business landscape. The Role of Franchising in Economic Empowerment Franchising has always been an accessible business model for aspiring entrepreneurs, offering a proven framework, brand recognition, and support networks. For Black entrepreneurs, franchising is not just about financial gain—it’s about empowerment, breaking down barriers, and creating a legacy of opportunity. In the wake of systemic inequalities, Black franchise owners have leveraged this model to build thriving businesses that create jobs, foster community development, and inspire the next generation. The franchise industry represents a space where dreams are transformed into tangible success stories, fulfilling Dr. King’s vision of economic justice and opportunity. Franchise Brands Supporting Black Entrepreneurs Several franchise brands have stepped up to actively support Black entrepreneurs through mentorship programs, reduced franchise fees, and diversity initiatives. These efforts are vital in bridging the gap and ensuring that more Black Americans can access the wealth-building opportunities franchising offers. Prominent examples include: McDonald’s : With its strong history of supporting Black franchisees, McDonald’s has created initiatives to empower Black entrepreneurs, ensuring representation in ownership. Wingstop : Known for its commitment to diversity, Wingstop boasts a growing network of Black franchise owners who have capitalized on the brand’s popularity to achieve success. Jiffy Lube : The automotive services brand has opened doors for Black franchisees through its franchising model and inclusive business practices. Smoothie King : Focused on health and wellness, this brand has actively engaged Black entrepreneurs, offering a path to business ownership that aligns with community health goals. Spotlight on Black Franchise Leaders This Black History Month, we also celebrate trailblazers who have made a significant impact in franchising: Hattie Hill : As a leader in diversity and franchising, Hattie Hill has inspired countless Black entrepreneurs to explore franchising as a viable path to success. Joe Drayton : The owner of multiple fast-food franchises, Drayton exemplifies how Black franchise owners can scale their businesses to create generational wealth. Ronald Martin : As a multi-unit franchisee in the fitness industry, Martin demonstrates how franchising can be a tool for both personal and community transformation. These leaders not only embody entrepreneurial excellence but also serve as mentors, paving the way for aspiring Black entrepreneurs to follow in their footsteps. The Connection to Dr. King’s Dream Dr. Martin Luther King Jr. famously said, “I have a dream that one day every valley shall be exalted, every hill and mountain shall be made low, the rough places will be made plain, and the crooked places will be made straight.” For many Black entrepreneurs, franchising is a vehicle for achieving that dream. It levels the playing field, providing a structure that empowers individuals to rise above systemic challenges and realize their potential. Franchise ownership is not just about business; it is about creating change. Black franchisees are creating opportunities for others by hiring within their communities, supporting local initiatives, and building businesses that serve as pillars of economic stability. Call to Action As we reflect on the progress made and the challenges ahead, let us commit to supporting Black franchisees and aspiring entrepreneurs. Franchising offers a powerful platform for empowerment, and by championing diversity and inclusion, the franchise community can honor the legacy of Dr. King and help fulfill the promise of the American Dream for all. If you are inspired to join this movement, explore the opportunities that franchising can offer. Contact us to learn more about how Blackyou can begin your journey toward franchise ownership and make a lasting impact in your community. Together, we can turn dreams into reality and celebrate the transformative power of Black excellence in franchising. About the Author John Ngo is a senior franchise consultant for the North America and Asia Pacific market. He is also the Founder & Professional Director of John&Partners JSC. Contact John at JNgo@TheFranchiseConsultingCompany.com .
